In hotel front office software provides the Complete FO solutions covering all features
of member ledger products and extensively covers guest profile, guest relationship
and guest CRM. It meets the functions of processing / expectation of small
budget hotel to 1000 rooms Inventory.
Advance Property Management System Features:
RESERVATION SCREEN:
The Single Screen Group
Reservation will accept reservations for multiple room types in the same
Reservation. Different Room types can be selected in each line and room can
also be blocked simultaneously in the same line. The same room types can be
repeated again in-case of Single and Double occupancy Reservations. In The Same
screen it allows all other operations pertaining to Reservation including
Reservation and Walk in Check-in.
RESERVATION CHECK-IN:
Reservation Check-In can be made
only referring a confirmed reservation. In Reservation, if the Number of room
is more than one, then that many times multiple Check-in can be made referring
the same reservation. All the reservation data including Room type, Guest name,
tariff, address, etc, which are referred in reservation, is copied to the
Check-in Guest. While making Check-in, a vacant room to be assigned/selected
for the Guest. System prompts all available vacant rooms for the selected room
type. While check-in system assign the default rate type and rate, which can be
modified later. Additional information like passport details, Visa details, and
guest information can be optionally entered. PAX and adult are to be entered.
Child will be computed by system as PAX– Child.
RESERVATION CONFIRMATION PRINT:
Reservation
confirmation Print Option is used to print the confirmation Letter for the
Reservations made. The confirmation letter can be taken for the Amendment and
cancellation of the reservations also.
Without a reservation,
Check-In can be made using this option. Room type, departure date and room to
be selected first, rest of the data is to be accepted similar to Reservation
Check-In.
RESERVATION ADVANCE:
By using Reservation advance
option, you can post the advance amount for the future reservations. System
will allow posting advance amount only for the confirmed reservations. Once the
check-in is made the advance amount will get transferred to the guest folio.
RESERVATION ADVANCE REFUND:
By
using Reservation advance refund option, you can refund the reservation advance
amount posted for the future reservations.
REGISTRATION CARD PRINT:
It is used to take a print of the
Registration card for Checked-in and reserved guests.
ROOM ASSIGNMENT:
Room
Assignment is used to per-block the Rooms for the Arriving Guests of the Day.
For Group reservations Per-blocking of the rooms will be very helpful during
the check-in time. Already assigned rooms can be canceled by clicking the
button next to the room no.
GUEST INFORMATION AMENDMENT:
In
guest information amendment can be view/modify the in house
guest’s information. It is also possible to view the checked-out guest’s
information by clicking the ‘Q’ button.
ROOM BLOCKING:
They are three types of room blocking functions are
Guest
Room block – Per blocking of a
particular room for the future arrivals can be done using Guest Room Block.
Guest Room block is only based on the reservations. Search for the required
reservation from the reservation search and select it, this will by default
selects the Block Start Date (Arrival Date) and Block End Date (Departure Date)
Maintenance Room Block
Out of Order
Out of Service
Management Room Block
Blocking For: - You can select the type of Room blocking here
From Date: - You can specify the Block Start date here
To Date: - You can specify the Block End date here
CHECK-OUT:
Whenever
user wants to checkout of a room, then this option can be used. When user
selects the room number to check out in this window, then the system will display
as room no, amount split, bill split, guest charges, bar telephone calls,
important note, bar all posting from other outlets.
PAID OUTS:
It’s
used to make the paid out to in-house guest. If the credit amount in guest
ledger exceeds the debit amount in guest ledger at the time of check-out,
system will prompt the user to make the paid out for excess amount to be
refunded to guest. This paid out can be used to return the amount to guest if
necessary.
NIGHT AUDIT REPORT:
After
Night Audit process, system will generate Night Audit Report, Occupancy
analysis report and Manager Report.
Night
audit report will show the total income for the day and the total collection
for the day. Total income and previous day’s (Guest balance B/F) closing
balance appears on the top of the Night audit report. Total collections (Cash,
credit card, and company and CHEQUE collection) appear in the bottom of the
night audit
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