Best Hotel Property Management Software System

In hotel front office software provides the Complete FO solutions covering all features of member ledger products and extensively covers guest profile, guest relationship and guest CRM. It meets the functions of processing / expectation of small budget hotel to 1000 rooms Inventory.

Advance Property Management System Features:

RESERVATION SCREEN:

The Single Screen Group Reservation will accept reservations for multiple room types in the same Reservation. Different Room types can be selected in each line and room can also be blocked simultaneously in the same line. The same room types can be repeated again in-case of Single and Double occupancy Reservations. In The Same screen it allows all other operations pertaining to Reservation including Reservation and Walk in Check-in.

RESERVATION CHECK-IN:

Reservation Check-In can be made only referring a confirmed reservation. In Reservation, if the Number of room is more than one, then that many times multiple Check-in can be made referring the same reservation. All the reservation data including Room type, Guest name, tariff, address, etc, which are referred in reservation, is copied to the Check-in Guest. While making Check-in, a vacant room to be assigned/selected for the Guest. System prompts all available vacant rooms for the selected room type. While check-in system assign the default rate type and rate, which can be modified later. Additional information like passport details, Visa details, and guest information can be optionally entered. PAX and adult are to be entered. Child will be computed by system as PAX– Child.

RESERVATION CONFIRMATION PRINT:

Reservation confirmation Print Option is used to print the confirmation Letter for the Reservations made. The confirmation letter can be taken for the Amendment and cancellation of the reservations also.

WALK-IN CHECK-IN:

Without a reservation, Check-In can be made using this option. Room type, departure date and room to be selected first, rest of the data is to be accepted similar to Reservation Check-In.

RESERVATION ADVANCE:

By using Reservation advance option, you can post the advance amount for the future reservations. System will allow posting advance amount only for the confirmed reservations. Once the check-in is made the advance amount will get transferred to the guest folio.

RESERVATION ADVANCE REFUND:

By using Reservation advance refund option, you can refund the reservation advance amount posted for the future reservations.

REGISTRATION CARD PRINT:

It is used to take a print of the Registration card for Checked-in and reserved guests.

ROOM ASSIGNMENT:

Room Assignment is used to per-block the Rooms for the Arriving Guests of the Day. For Group reservations Per-blocking of the rooms will be very helpful during the check-in time. Already assigned rooms can be canceled by clicking the button next to the room no.

GUEST INFORMATION AMENDMENT:

In guest information amendment can be view/modify the in house guest’s information. It is also possible to view the checked-out guest’s information by clicking the ‘Q’ button.

 ROOM BLOCKING:

They are three types of room blocking functions are

Guest Room block – Per blocking of a particular room for the future arrivals can be done using Guest Room Block. Guest Room block is only based on the reservations. Search for the required reservation from the reservation search and select it, this will by default selects the Block Start Date (Arrival Date) and Block End Date (Departure Date)

Maintenance Room Block

Out of Order

Out of Service

Management Room Block

Blocking For: - You can select the type of Room blocking here

From Date: - You can specify the Block Start date here

To Date: - You can specify the Block End date here

CHECK-OUT:

Whenever user wants to checkout of a room, then this option can be used. When user selects the room number to check out in this window, then the system will display as room no, amount split, bill split, guest charges, bar telephone calls, important note, bar all posting from other outlets.                          

PAID OUTS:

It’s used to make the paid out to in-house guest. If the credit amount in guest ledger exceeds the debit amount in guest ledger at the time of check-out, system will prompt the user to make the paid out for excess amount to be refunded to guest. This paid out can be used to return the amount to guest if necessary.

NIGHT AUDIT REPORT:

After Night Audit process, system will generate Night Audit Report, Occupancy analysis report and Manager Report.

Night audit report will show the total income for the day and the total collection for the day. Total income and previous day’s (Guest balance B/F) closing balance appears on the top of the Night audit report. Total collections (Cash, credit card, and company and CHEQUE collection) appear in the bottom of the night audit

For more details to visit hotel property management software is a fully integrated software package designed to manage your Hotel Reservations, Billing, Bookings to manage the entire mid-size to large size hotels.

                                  

Best Call Monitoring Software

Call Monitoring Provides the telephone call logging management system monitors the telephone calls made from all rooms and transfers call charges automatically to guest room.

Some Features of Call Monitoring Software are:

1. Dial Settings
2. CALL TRANSFER – EXTN to EXTN
3. CALL TRANSFER – EXTN to ROOM

Dial Settings:

By using this option, it is possible to Enable/Disable the Outgoing calls for any ROOM and Extension Important Note: EPABX should have the facility to recognize the command sent by the system.

CALL TRANSFER – EXTN to EXTN:

The Call Transfer options is used to transfer outgoing calls from one extension number to other extension number.

On: - This will display the Account date by default. System will allow transferring the calls for the day and user cannot transfer the calls once the night audit is completed.

From Extension: - User can select the Extension number from which, the out going calls were made. Once call is selected, system will display the details (Time of call, Called No and Duration) of selected call

To Extension: - User can select the Extension number to which the out going calls are to be transferred.

Once call is selected, system will display the details (Time of call, Called No and Duration) of selected call

CALL TRANSFER – EXTN to ROOM:

This option is used to transfer outgoing calls made by guests from other extension numbers.

Call Date: - This will display the Account date by default. System will allow transferring the calls for the account date only and user cannot transfer the calls once the night audit is completed.

Transfer from Extension: - User can select the Extension number from which the guest made outgoing calls.

Select Calls: - User can select the outgoing calls (made by the guest) from this option. Once call is selected, system will display the details (Time of call, Called No, Duration and charges) of selected call

Transfer to Room: - User can select the Room number by using this option. After the completion of Room selection, system will transfer the calls made from the “selected” Extension into “selected” room automatically by clicking on save button.

While Transferring from Extension to Room the Charges of the Extensions will be transferred to the Guest Charges and will be displayed to the Destination Room No.

UNBILLED CALL TRANSFER – TO ROOM

By using this option, it is possible to transfer any Not billed calls into Rooms. System will allow to transfer Not billed calls for account date only.

WAKE UP CALL

By using this option, it is possible to activate the wake up calls for any ROOM and Extension

Important Note: EPABX should have the facility to recognize the command sent by the system.

WINHMS provides the best call monitoring software for the hospitality industry and they extensive covers the features such as telephone calls billing, extension call billing, wakeup call, Call-barring.

WINHMS-Best Restaurant Management Software

WINHMS is the leading restaurant management softwareprovides the complete solutions for various activities such as Restaurant Accounting + Back Office + Above Store Reporting + Catering + Franchising + KOT creation, amendments, billing and settlements.

The following two levels of computerization is recommended to manage all the 3 Restaurants outlets and HO locations:

- HO Operations

- Restaurants

Restaurants are connected to HO through broadband Internet connection. It is assumed that all the 3 Restaurants and HO are coming under single Accounting company.

HO Operations

In HO the following software solution will be provided:

- Purchase

- Material

- Tally Interface

- Web based Cash Card System

- Central Sales MIS

- Consolidated Inventory System

- F & B Costing

Restaurant POS

In Restaurant the following software solution will be provided:

- POS with Touch Screen Interface

- Sales and Collection posting to HO 

Restaurants POS

POS with Touch Screens

POS system to support directs sales, Takeaway and Home Delivery. Touch Screen software is provided to process the Bill and settlement. If member provides the Cash card then the system allows settlement to cash card.

The cash card validation and cash card balance update is done through Internet.

Sales and Collection Posting to HO

Once Night Audit is over system will post the sales and collection data to the H.O. Using this data at HO system will provide F & B Costing and central Sales MIS.

Restaurants operations for Purchase Request, Material Request, Inventory and F & B Costing

Using remote terminal services of Microsoft, Restaurant user will operate Purchase request, Inventory and F & B Costing processing and reports.

For More product details about the WINHMS module wise products,kindly visit Hotel Management Software