Cash Card Management System-WINHMS

WINHMS is the advanced technology technique to provide the cash card management system.It is a Special Payment Management concept available at POS module as add on option. Using Cash Card properties can eliminate cash / credit card settlements at the appropriate places like rush hour bar, food court, amusement park, special events, sales promotion, Clubs, etc.

The major advantage is properties can collect the cash in advance and the Guest will go easy on shopping with plastic card. Guest while settling the bills can use Cash Card as Payment mode instead of other payments. System provides Cash Card Support at one or multiple POS outlets.

Card Technology:

System supports both magnetic and proximity cards. Incase of propriety encryption or manufacturer specific card reader or smart card, customization is required for reading card numbers.

Normally serial port (RS232) based card reader is required to read data for both magnetic and proximity cards.

Cash Card Management:

It's System supports both magnetic and proximity cards. Incase of propriety encryption or manufacturer specific card reader or smart card, customization is required for reading card numbers.

Normally serial port (RS232) based card reader is required to read data for both magnetic and proximity cards.

Always card is created with an expiry date. Normally the duration of the expiry date is decided from the date of issue based on a predefined duration as per the settings.

System allows the card management operations for the followings:

a)Block / Bar Cards in case the card is lost

b)Extend the Card Expiry Date in case the Card has expired based on the request

c)Cancel the Cards in case the card has been lost

d)Reactivate the Cards in case to reuse the barred cards

Cash Card Top Up:

Cards can be top-upped, based on payments received by cash or credit Cards, during the first card issue or any time later. Only active cards are eligible for Top Up.

Daily Cash Card Top Up Report shall be provided card wise.

Cash Card Refund:

Cash Refund can be done when the card is returned back with some remaining balance amount as per the policy of the property.

Amount Transfer from one Card to other Card:

It system shall provide a card-to-card amount transfer so that new cards are top upped from the balances of existing old cards. This can be used when cards are lost and new cards are issued to customers.

Using Cash Card at Outlets:

It system accepts the cash card swipe during the bill settlement against the payment mode ‘Cash Card’. System will read the card number, get the Guest name from the system, validate the card expiry date and then display the card id, name of the Guest with the balance amount as per the card.

Cash Card Transaction Lodge:

It System provides card wise detailed statement, which provides information on top up, refund, Settlement Details along with opening and closing balances. Users can query card wise balance amt at any point of time.

WINHMS provides complete hotel ERP software solutions provides for the hospitality industry.It covers wide range advanced technology in hospitality industry.

Best Hotel Property Management Software System

In hotel front office software provides the Complete FO solutions covering all features of member ledger products and extensively covers guest profile, guest relationship and guest CRM. It meets the functions of processing / expectation of small budget hotel to 1000 rooms Inventory.

Advance Property Management System Features:

RESERVATION SCREEN:

The Single Screen Group Reservation will accept reservations for multiple room types in the same Reservation. Different Room types can be selected in each line and room can also be blocked simultaneously in the same line. The same room types can be repeated again in-case of Single and Double occupancy Reservations. In The Same screen it allows all other operations pertaining to Reservation including Reservation and Walk in Check-in.

RESERVATION CHECK-IN:

Reservation Check-In can be made only referring a confirmed reservation. In Reservation, if the Number of room is more than one, then that many times multiple Check-in can be made referring the same reservation. All the reservation data including Room type, Guest name, tariff, address, etc, which are referred in reservation, is copied to the Check-in Guest. While making Check-in, a vacant room to be assigned/selected for the Guest. System prompts all available vacant rooms for the selected room type. While check-in system assign the default rate type and rate, which can be modified later. Additional information like passport details, Visa details, and guest information can be optionally entered. PAX and adult are to be entered. Child will be computed by system as PAX– Child.

RESERVATION CONFIRMATION PRINT:

Reservation confirmation Print Option is used to print the confirmation Letter for the Reservations made. The confirmation letter can be taken for the Amendment and cancellation of the reservations also.

WALK-IN CHECK-IN:

Without a reservation, Check-In can be made using this option. Room type, departure date and room to be selected first, rest of the data is to be accepted similar to Reservation Check-In.

RESERVATION ADVANCE:

By using Reservation advance option, you can post the advance amount for the future reservations. System will allow posting advance amount only for the confirmed reservations. Once the check-in is made the advance amount will get transferred to the guest folio.

RESERVATION ADVANCE REFUND:

By using Reservation advance refund option, you can refund the reservation advance amount posted for the future reservations.

REGISTRATION CARD PRINT:

It is used to take a print of the Registration card for Checked-in and reserved guests.

ROOM ASSIGNMENT:

Room Assignment is used to per-block the Rooms for the Arriving Guests of the Day. For Group reservations Per-blocking of the rooms will be very helpful during the check-in time. Already assigned rooms can be canceled by clicking the button next to the room no.

GUEST INFORMATION AMENDMENT:

In guest information amendment can be view/modify the in house guest’s information. It is also possible to view the checked-out guest’s information by clicking the ‘Q’ button.

 ROOM BLOCKING:

They are three types of room blocking functions are

Guest Room block – Per blocking of a particular room for the future arrivals can be done using Guest Room Block. Guest Room block is only based on the reservations. Search for the required reservation from the reservation search and select it, this will by default selects the Block Start Date (Arrival Date) and Block End Date (Departure Date)

Maintenance Room Block

Out of Order

Out of Service

Management Room Block

Blocking For: - You can select the type of Room blocking here

From Date: - You can specify the Block Start date here

To Date: - You can specify the Block End date here

CHECK-OUT:

Whenever user wants to checkout of a room, then this option can be used. When user selects the room number to check out in this window, then the system will display as room no, amount split, bill split, guest charges, bar telephone calls, important note, bar all posting from other outlets.                          

PAID OUTS:

It’s used to make the paid out to in-house guest. If the credit amount in guest ledger exceeds the debit amount in guest ledger at the time of check-out, system will prompt the user to make the paid out for excess amount to be refunded to guest. This paid out can be used to return the amount to guest if necessary.

NIGHT AUDIT REPORT:

After Night Audit process, system will generate Night Audit Report, Occupancy analysis report and Manager Report.

Night audit report will show the total income for the day and the total collection for the day. Total income and previous day’s (Guest balance B/F) closing balance appears on the top of the Night audit report. Total collections (Cash, credit card, and company and CHEQUE collection) appear in the bottom of the night audit

For more details to visit hotel property management software is a fully integrated software package designed to manage your Hotel Reservations, Billing, Bookings to manage the entire mid-size to large size hotels.

                                  

WINHMS-Feedback Management Software

WINHMS provides the advanced technology for the hospitality industry is feedback management software system.The feedback system provides the automatically collection of feedback from the guest directly.

Guest Feedback form can be custom built by the user using feedback ‘Template Designer’. The user can design the form with appropriate questionnaires dynamically using the ‘Template Designer’. Feedback form can be made dynamically and ratings can be customized.

During checkout system will auto send the feedback Link as part of Thanks Email. When the Guest clicks the feedback Link, system will popup the dynamic feedback form. Guest can fill the form electronically and submit through Internet online. The filled feedback form will instantaneously update the database and become part of the Guest profile automatically without any manual intervention.

For each check out Guest visit system will accept one feedback form.

The feedback data is processed and system generates various analysis and statistics based on the feedback form.

System supports score, rating and rating index for each feedback options. Based on the score system provides various analysis for each feedback option. For each feedback option system provides score on Excellent, good, etc ratings. System provides rating worksheet for cross validation purpose.

Feedback for the room Guest is attached to the Guest profile if WINHMS is used at the property. The detailed feedback form can be viewed from the Guest profile.

For product details of WINHMS- Feedback Management System.