Tuesday 1 August 2017

Hospitality ERP Solutions Provider-WINHMS

WINHMS is the leading hotel ERP software solutions company to provide the solutions for entire hospitality industry.

Why WINHMS?

  • 15+ years of hospitality ERP Experience
  • 1300+clients across 20+ coutries
  • 24/7 support with the best service in the industry.
  • Two way integration with all leading channel managers reaching mainstream OTAs.
  • Integration with Revenue/Rate Managers
  • Mobile applications for operations and Guest Interaction on Android&IOS.
  • Completely Inegrated, Interface-Less, Solution covering all operational aspects of property management for individual properties and groups.
  • Deal with a single vendor for all property operations limiting finger pointing and dependency on multiple vendors.
  • Drill through functionality providing accounts personnel transparency up to the bill/Voucher level in all operational areas such as FO, POS and procurement.
  • Vast integration portfolio with thirty party systems (PABX, Key Cards, Internet Access, IPTV, GRMS etc)
  • Comprehensive group solutions streamlining both front and back of house operations.

WINHMS Software Modules:

  • Front Office
  • Point of Sale
  • Accounts
  • Material Management
  • Human Resources,Payroll
  • SPA,Golf,Banqueting
  • Guest Feedback & Analysis
  • Mobile Applications

Hotel Group Solutions

  • Central Reservation System(CRS)
  • Central Procurement
  • Consolidated Accounts
  • Central Material Control
  • Central Reporting(MIS)

WINHMS is very keen to build long term relationships as a technology partner with professionally managed hotels as we understand that technology is a long journey for any hotel. The hotel needs to be in the right hands. Discover more product details, kindly have a look of Hospitality solutions to know about WINHMS.



Thursday 27 July 2017

WINHMS-Human Resource Management System

WINHMS is the leading provider of human resource managementsoftware system to manage efficiently of Employee Management, Recruitment, Training Management, Leave Management, Attendance Management and payroll.


 WINHMS-Employee Management System:

· It is a software system for capturing, Tracking and Approving Employee events.

· The system provides separate Amendment forms for the following the following Employee Events: Employee Joining, Employee Confirmation, Employee Promotion, Probation Extension, Employee Salary Increment, Department Transfer, Company Transfer, Employee Separation.

· System provides Multiple Levels Approval for each employee Amendment type.  Each Amendment can have its own approval rule, approval levels and approval users.

· Employee Career History Information can be generated at any point of time.

· Employee Salary History with Increment Details Information can be generated at any point of time.

· System allows Custom create Questionnaire for Exit Interview and the same can be input for Separated Employees.

· Employee Primary and secondary Reporting Relationship can be done for single employee or Group of employees.

· System allows generate HR letters for promotion, Increment, Reliving, etc. Letters shall e generated in MS Word format.

WINHMS-Leave Management System:

· It is an online system for tracking and managing the employee Leave availed and balances.

· System allows creating common Leave policy or Leave policy as per the Employee Category.

· Employee can create the Leave Request and submit it for Approval.

· Leave Days can be credited to the employee annually or monthly.

· System provides Multiple Configurable Validation options provided such as Max Leave days per application, Max Leave days per months, No of times per month/year etc.

· System provides Multiple Configurable Carry Over rules such as Carry over applicable, Max Carry Over days applicable etc. Carry Over to another Leave account also supported.

· System provides tracking of Compensation off Leaves.

· Employee Leave Ledger, Leave Card and Leave Analysis reports are provided.

· Drill down of Availed Leave is provided in all Summary reports.

WINHMS provides complete hotel software solutions for the entire hospitality business with wide range of modules to make a hotelier fulfill the satisfaction in terms of features and effective pricing.Discover more product details,kindly visit Hospitality Solutions our website.



Thursday 11 May 2017

Cash Card Management System-WINHMS

WINHMS is the advanced technology technique to provide the cash card management system.It is a Special Payment Management concept available at POS module as add on option. Using Cash Card properties can eliminate cash / credit card settlements at the appropriate places like rush hour bar, food court, amusement park, special events, sales promotion, Clubs, etc.

The major advantage is properties can collect the cash in advance and the Guest will go easy on shopping with plastic card. Guest while settling the bills can use Cash Card as Payment mode instead of other payments. System provides Cash Card Support at one or multiple POS outlets.


Card Technology:

System supports both magnetic and proximity cards. Incase of propriety encryption or manufacturer specific card reader or smart card, customization is required for reading card numbers.

Normally serial port (RS232) based card reader is required to read data for both magnetic and proximity cards.

Cash Card Management:

It's System supports both magnetic and proximity cards. Incase of propriety encryption or manufacturer specific card reader or smart card, customization is required for reading card numbers.

Normally serial port (RS232) based card reader is required to read data for both magnetic and proximity cards.

Always card is created with an expiry date. Normally the duration of the expiry date is decided from the date of issue based on a predefined duration as per the settings.
System allows the card management operations for the followings:
a)Block / Bar Cards in case the card is lost
b)Extend the Card Expiry Date in case the Card has expired based on the request
c)Cancel the Cards in case the card has been lost
d)Reactivate the Cards in case to reuse the barred cards

Cash Card Top Up:

Cards can be top-upped, based on payments received by cash or credit Cards, during the first card issue or any time later. Only active cards are eligible for Top Up.

Daily Cash Card Top Up Report shall be provided card wise.


Cash Card Refund:

Cash Refund can be done when the card is returned back with some remaining balance amount as per the policy of the property.

Amount Transfer from one Card to other Card:

It system shall provide a card-to-card amount transfer so that new cards are top upped from the balances of existing old cards. This can be used when cards are lost and new cards are issued to customers.

Using Cash Card at Outlets:

It system accepts the cash card swipe during the bill settlement against the payment mode ‘Cash Card’. System will read the card number, get the Guest name from the system, validate the card expiry date and then display the card id, name of the Guest with the balance amount as per the card.

Cash Card Transaction Lodge:

It System provides card wise detailed statement, which provides information on top up, refund, Settlement Details along with opening and closing balances. Users can query card wise balance amt at any point of time.

WINHMS provides complete hotel ERP software solutions provides for the hospitality industry.It covers wide range advanced technology in hospitality industry.








Thursday 27 April 2017

WINHMS Hotel Software on Android Tablet

In selective front Office operations Android based mobile device is supported. System provides the following features using Android ver 4.0 or above based Tablet devices and mobile phones. System supports 4”, 5”, 7” and 10” Tablets / mobile phone of any make with WIFI and MAC ID. Samsung make is recommended. Tablets will communicate with WINHMS through local WiFI connection.


Registration of each device is required prier to use the devices. After registration if OS is upgraded then again registration has to be redone. Registration will be done FO module wise and hence it can’t be used for other modules.

These options are only for Hotel staff. Hotel Staff can enter the user name and password (same as WINHMS user id/ password) to access the features related to all the below options.

For the FO Staff
  • Mini Bar charge posting
  • Guest Charge posting
  • Laundry Charge posting
  • Mini Bar Charge Posting
  • Tag Room Dirty
  • Clear Dirty Room
  • Room Status - Occupied, Vacant, Blocked, Dirty
  • Amend Guest Stay
  • Guest Registration
  • Guest Check-In
  • Guest Search
  • Check Out Instruction
  • Pending Messages
For the FO Staff (Reports)
  • Flash House Status screen
  • Room Enquiry
  • Expected Arrivals
  • Expected Departures
  • Today's Arrival
  • Today’s Departure
  • Guest InHouse
  • Flash Report
  • Guest High Balance
  • Night Audit Report
  • Manager Report
  • Daily Room Position
  • Company Contribution Analysis
  • Segment Contribution Analysis
  • Country Contribution Analysis
  • Nationality Contribution Analysis
  • Business Source Contribution Analysis
  • Block Room List
  • Pending Complaints
  • Pending Requests
WINHMS provide the complete solutions for the hospitality industry with fulfill the needs of hoteliers and 


Tuesday 25 April 2017

Best Hotel Property Management Software System

In hotel front office software provides the Complete FO solutions covering all features of member ledger products and extensively covers guest profile, guest relationship and guest CRM. It meets the functions of processing / expectation of small budget hotel to 1000 rooms Inventory.



Advance Property Management System Features:

RESERVATION SCREEN:

The Single Screen Group Reservation will accept reservations for multiple room types in the same Reservation. Different Room types can be selected in each line and room can also be blocked simultaneously in the same line. The same room types can be repeated again in-case of Single and Double occupancy Reservations. In The Same screen it allows all other operations pertaining to Reservation including Reservation and Walk in Check-in.

RESERVATION CHECK-IN:

Reservation Check-In can be made only referring a confirmed reservation. In Reservation, if the Number of room is more than one, then that many times multiple Check-in can be made referring the same reservation. All the reservation data including Room type, Guest name, tariff, address, etc, which are referred in reservation, is copied to the Check-in Guest. While making Check-in, a vacant room to be assigned/selected for the Guest. System prompts all available vacant rooms for the selected room type. While check-in system assign the default rate type and rate, which can be modified later. Additional information like passport details, Visa details, and guest information can be optionally entered. PAX and adult are to be entered. Child will be computed by system as PAX– Child.

RESERVATION CONFIRMATION PRINT:

Reservation confirmation Print Option is used to print the confirmation Letter for the Reservations made. The confirmation letter can be taken for the Amendment and cancellation of the reservations also.

WALK-IN CHECK-IN:

Without a reservation, Check-In can be made using this option. Room type, departure date and room to be selected first, rest of the data is to be accepted similar to Reservation Check-In.

RESERVATION ADVANCE:

By using Reservation advance option, you can post the advance amount for the future reservations. System will allow posting advance amount only for the confirmed reservations. Once the check-in is made the advance amount will get transferred to the guest folio.

RESERVATION ADVANCE REFUND:

By using Reservation advance refund option, you can refund the reservation advance amount posted for the future reservations.

REGISTRATION CARD PRINT:

It is used to take a print of the Registration card for Checked-in and reserved guests.

ROOM ASSIGNMENT:

Room Assignment is used to per-block the Rooms for the Arriving Guests of the Day. For Group reservations Per-blocking of the rooms will be very helpful during the check-in time. Already assigned rooms can be canceled by clicking the button next to the room no.

GUEST INFORMATION AMENDMENT:

In guest information amendment can be view/modify the in house guest’s information. It is also possible to view the checked-out guest’s information by clicking the ‘Q’ button.

 ROOM BLOCKING:

They are three types of room blocking functions are

Guest Room block – Per blocking of a particular room for the future arrivals can be done using Guest Room Block. Guest Room block is only based on the reservations. Search for the required reservation from the reservation search and select it, this will by default selects the Block Start Date (Arrival Date) and Block End Date (Departure Date)

Maintenance Room Block
Out of Order
Out of Service

Management Room Block
Blocking For: - You can select the type of Room blocking here
From Date: - You can specify the Block Start date here
To Date: - You can specify the Block End date here

CHECK-OUT:

Whenever user wants to checkout of a room, then this option can be used. When user selects the room number to check out in this window, then the system will display as room no, amount split, bill split, guest charges, bar telephone calls, important note, bar all posting from other outlets.                          
PAID OUTS:

It’s used to make the paid out to in-house guest. If the credit amount in guest ledger exceeds the debit amount in guest ledger at the time of check-out, system will prompt the user to make the paid out for excess amount to be refunded to guest. This paid out can be used to return the amount to guest if necessary.

NIGHT AUDIT REPORT:

After Night Audit process, system will generate Night Audit Report, Occupancy analysis report and Manager Report.

Night audit report will show the total income for the day and the total collection for the day. Total income and previous day’s (Guest balance B/F) closing balance appears on the top of the Night audit report. Total collections (Cash, credit card, and company and CHEQUE collection) appear in the bottom of the night audit

For more details to visit hotel property management software is a fully integrated software package designed to manage your Hotel Reservations, Billing, Bookings to manage the entire mid-size to large size hotels.

                                  



Tuesday 18 April 2017

Best Purchase Management System



WINHMS efficient to manage purchasing system which achieves cost control with extensive features of reporting.

Some Features of Purchase management system are 



 PURCHASE REQUISITION

WINHMS Purchase Requisition is a Request document sent to the purchase department to purchase items specified in the Request. The department users, Store Personnel etc, prepare purchase Request.

DAILY PURCHASE REQUESITION

In this Transaction is used for creating Material Purchase Requisition for Daily Bazaar items.

The main advantage of this request is the cost centers are in tabular columns wise for each item So it easy to define the requirement of a item for each Cost center (Kitchen).

Cost Centers - Click the Cost Center button and select the cost centers

Product Group - Click the Product Group and select the product group and sub groups. Items for the selected Product Group /Sub Group shall fill the screen when the Fill button is automatically clicked


PURCHASE REQUEST APPROVAL

This transaction is used for approving the Purchase Request. The Approval procedure shall have been defined in Masters->Approval Settings for the request to appear in this screen for approval.

Approval is required when “Purchase Requisition Approval is Required” is checked in the PO Type Tab.

BULK CLOSE PURCHASE REQUEST

This option is used to Close the Purchase Request manually which are pending for long time.

Specify value for “PR released Before days” to display only pending request which are released before the specified days

Select the Request and Click “OK” to close the Request manually

PURCHASE ORDER

Purchase order Transaction is used for creating Material Purchase Orders. System supports 2 types of Order Creation.

Standard Purchase Order: Standard Purchase Order are regular orders where the order is closed when all the items quantities specified in the order has been delivered by the customer.

PURCHASE ORDER APPROVAL

This transaction is used for approving the Purchase Order. The Approval procedure shall have been defined in Masters->Approval Settings for the PO to appear in this screen for approval.

SHORT CLOSE – PURCHASE ORDER

This option is used to Cancel / Short Close Purchase Orders which are Pending for long time. Supplier Email Settings

This option is used to define the email address of the supplier for sending the Purchase orders by email

WINHMS provides the purchasing managing system to efficiently to manage Purchase Order approval and amendment.

Friday 24 March 2017

Best Hotel Back Office Accounting Software


Today hospitality industry is major important for financial process system.Accounting Software is part of comprehensive ERP product suite .It can seamlessly integrate all your operations. 

The Major Operations are 
  • Accounting Made Easy
  • Simple & User friendly


Accounting Made Easy:


Complete Book Keeping facilitates recording of all types of transactions including Receipts, Payments, Sales, Purchases, Contra, Debit notes, Credit notes and Journal. Apart from these regular transactions, you can define Custom Voucher Transactions, which is easy and flexible to configure, to meet diverse accounting needs of your organization.

Manage Accounts with greater ease using tree structure view. Accepts valid Account ledgers, which are defined for each transaction. Supports multiple Ledger Groups for various analysis of data.

Allows modification and deletion of transactions at will with audit trail of all amendments made to protect your interest. If required, transactions can be protected from modification or deletion by period closing. Supports Day closure to protect the transaction up to any date.

Supports Transaction wise user privileges for better control of the transactions and data.

Instant Processing ensures obtaining Balance Sheet, Profit and Loss, Cash Flow, Funds Flow, Trial Balance and all other reports on real-time basis without any batch processing.

Accounting Periods are user definable and may be kept open at the same time. Any transaction can be corrected till the period is closed.

Post Dated Vouchers will ensure acceptance of Post Dated Cheques for both receivables and payables. Post Dated Cheques will be prompted on due date, and can be regularized at will. Optionally P.D.C can be highlighted in Statement of Accounts for better clarity.

Provisional Entries can be used to get more refined financial analyses without affecting the Books.

Auto Reversing of transactions ensures accurate and simple way of reversing a transaction.

Multiple Fiscal Year books can be opened and operated concurrently.

Year End Process ensures smooth closing of Fiscal Year Accounts and posting of opening balances to Next Fiscal Year. If required, closed Fiscal Year can be reopened for amendments.

Audit Trail ensures recording of all modifications and cancellations of vouchers with reason.

Bank Reconciliation and reversal are supported. Supports previous years non-reconciled Voucher tracking for the first fiscal year.

Recurring Charge Auto Vouchers and Copy & Paste voucher creations are supported. Alerts reports are provided for Auto Vouchers, PDC

Accounts Receivables and Payables provides numerous ageing reports and analyses . Reports can be customized to obtain ageing analyses for a better follow up and action.

Various types of Bill due dates support allows help to control and monitor effectively the outstanding payables and receivables.

User Defined Voucher Types will help to create your own Voucher types as per your business needs for better management of Books.

Graphical presentation of critical financial analysis are provided for : P & L, Income & Expense, Ledgers, Financial Books Balances, etc. and drill down from graph up to Voucher is supported.

With in the ledger system supports multiple Cost Centers (Analysis code) are supported for further analysis of Ledger revenue and expenses. Cost Centers can be grouped under user defined Cost Groups. Ten levels of Cost Center / Analysis Levels bifurcations are supported within each Ledger entry so that to support further analysis of Departmental Profitability and various segment Analysis within the Ledger

Simple & User friendly:

Superior Design enables even layman to understand and start using the software from day one. On-Line Help makes the usage much easier. Navigation and drill-down in WinACCT is always a child’s play.

Supports Codeless Accounting for easy maintenance of books.  Also supports Ledger Code accounting for maintaining the books. Provides regroup, rename and deletion of Ledger Accounts.

With unlimited levels of Account Groups, which you can define at will, WinACCT manage the most complex ledger systems with ease.  

Zoom from Balance Sheet, Trial Balance, Profit and Loss, Cash Flow, Funds Flow, AR, and AP to basic level transactions, ensures traceability of accounts with simple mouse clicks.       

Simplified Graphical presentation of various analyses, with drill down, facilitates instant insight into your company’s affairs.

Tight security at five levels ensures better control of data access for any user thereby restricting access to sensitive data and reports.

WINHMS Financial Accounting Software efficiently handles the all back office solutions for the hospitality industry.




Wednesday 8 March 2017

WINHMS-Feedback Management Software


WINHMS provides the advanced technology for the hospitality industry is feedback management software system.The feedback system provides the automatically collection of feedback from the guest directly.



Guest Feedback form can be custom built by the user using feedback ‘Template Designer’. The user can design the form with appropriate questionnaires dynamically using the ‘Template Designer’. Feedback form can be made dynamically and ratings can be customized.

During checkout system will auto send the feedback Link as part of Thanks Email. When the Guest clicks the feedback Link, system will popup the dynamic feedback form. Guest can fill the form electronically and submit through Internet online. The filled feedback form will instantaneously update the database and become part of the Guest profile automatically without any manual intervention.

For each check out Guest visit system will accept one feedback form.

The feedback data is processed and system generates various analysis and statistics based on the feedback form.

System supports score, rating and rating index for each feedback options. Based on the score system provides various analysis for each feedback option. For each feedback option system provides score on Excellent, good, etc ratings. System provides rating worksheet for cross validation purpose.


Feedback for the room Guest is attached to the Guest profile if WINHMS is used at the property. The detailed feedback form can be viewed from the Guest profile.


For product details of WINHMS- Feedback Management System.


Sunday 19 February 2017

Best Material Inventory Management System

WINHMS provides the analytical tools for the top management, revenue managers and decision makers and provides all the analysis on a global perspective for all properties on a single screen.

MATERIAL REQUEST :

It program allows us to create the Store indent (Material Request). This is the request from the department/ Cost center to get the material from the store.

Some Features of Material Request:

Store: - Select the Store from the list to which store the request to be sent. Store selection can be made as optional in the master setting.

M.R.Date :- This field automatically picks up the system date.

Issue To: - This text box can hold the name of the person who is going to receive the material from the store.

Required Before: - This field allows to select the date from the calendar on/before which date the materials are required.

Department: - Select the Department from the list to which department the material is required.

Narration Text Box: – We can give the details for what purpose the materials are needed to the department/Cost Center.

MATERIAL REQUEST APPROVAL :

This provides the list of un approved Material requests that are created by using the Material Request program. Select the Material requests for approval and press ok to approve.

Only the approved Material requests will be listed for Material Issue.

Approve: - Allows Approving All items in a MR By App-rover

Approve Status Field:- Allows to Approve or Cancel Individual Items

Return: - Allows the app-rover to return the complete MR without approving and canceling with some app-rover remarks

Hold: - Allows to Hold the Complete MR without approving ,Canceling, and Returning

Cancel: - Allows the app-rover to cancel the Complete MR

Show Only HOLD MR Check Box: - Allows the app-rover to view only HOLD MRs

App-rover Remarks: - Allows app-rover to add some remarks about the Complete MR while Approving, Canceling or Returning the MR

App-rover Item wise Remarks: - Allows app-rover to add some remarks as item wise.

Require Before: - Allows app-rover to view the MRs Based on Require Before dated in MR

Material Request Reprint: This program is used for taking printout of all the Material request that are created by using the “Material Request”.


MATERIAL RECIEPT

This program is used to update the stock to the store once we received the material from the supplier.

Store: - Select the store to which the stock has to be updated.

After selection of store we will get pop-up message box to update the stock post date. Once the stock post date is updated to current date, back dated entries are not allowed.

Receipt Type: - Select the transaction type from the receipt type list.

Receipt: - This transaction type is used to enter the stocks that are received from the supplier.

Receipt Date: - This will pickup the system date automatically.

Purchase: - Select the type of purchase from the list.

Cash Purchase: - For the cash purchase default party type is others. For this type supplier selection is optional.

Credit Purchase: - For this type default party type is supplier and supplier selection is mandatory.

Update stock Check Box: - If we put tick mark in this check box, stock will be updated once we save the receipt transaction. Otherwise the receipt will be saved as daft with receipt number and stock will not get update. If the receipt is saved as draft we can open the receipt and modify the receipt quantity, rate and item name but won’t allow us to change the supplier, receipt type, purchase type, receipt number and receipt date.

MATERIAL ISSUE

This program is used to issue the material to the departments/Cost Centers with/without material request.

Store - Select the store from which the stock has to be issued.

After selection of store we will get pop-up message box to update the stock post date. Once the stock post date is updated to current date, back dated entries are not allowed.

Issue Type: - Select the transaction type from the Issue type list.

Issues: - This transaction type is used to issue the material to the cost centers/departments with / without material request.

Issue Date: - This will pick up the system date automatically.

Stock Post Date: - If the stock post date is not updated to current date, we can do the back dated transaction.

Update stock Check Box: - If we put tick mark in this check box, stock will be updated once we save the Issue transaction. Otherwise the issue will be saved as daft with issue number and stock will not get update. If the issue is saved as draft we can open the issue and modify the issue quantity, rate and item name but it won’t allow us to change the issue number.

PHYSICAL INVENTORY RECONCILATION

This program allows us to adjust the system stock to the physical stock.

WINHMS is the leading inventory management  system its comprehensively provides the material request,Material Approval ,material issues report with some additional functionality to manage the entire inventory management system of hospitality industry.




Friday 17 February 2017

Best Call Monitoring Software

Call Monitoring Provides the telephone call logging management system monitors the telephone calls made from all rooms and transfers call charges automatically to guest room.

Some Features of Call Monitoring Software are:
  1. Dial Settings
  2. CALL TRANSFER – EXTN to EXTN
  3. CALL TRANSFER – EXTN to ROOM




Dial Settings:

By using this option, it is possible to Enable/Disable the Outgoing calls for any ROOM and Extension Important Note: EPABX should have the facility to recognize the command sent by the system.

CALL TRANSFER – EXTN to EXTN:

The Call Transfer options is used to transfer outgoing calls from one extension number to other extension number.

On: - This will display the Account date by default. System will allow transferring the calls for the day and user cannot transfer the calls once the night audit is completed.

From Extension: - User can select the Extension number from which, the out going calls were made. Once call is selected, system will display the details (Time of call, Called No and Duration) of selected call

To Extension: - User can select the Extension number to which the out going calls are to be transferred.

Once call is selected, system will display the details (Time of call, Called No and Duration) of selected call

CALL TRANSFER – EXTN to ROOM:

This option is used to transfer outgoing calls made by guests from other extension numbers.

Call Date: - This will display the Account date by default. System will allow transferring the calls for the account date only and user cannot transfer the calls once the night audit is completed.

Transfer from Extension: - User can select the Extension number from which the guest made outgoing calls.

Select Calls: - User can select the outgoing calls (made by the guest) from this option. Once call is selected, system will display the details (Time of call, Called No, Duration and charges) of selected call

Transfer to Room: - User can select the Room number by using this option. After the completion of Room selection, system will transfer the calls made from the “selected” Extension into “selected” room automatically by clicking on save button.

While Transferring from Extension to Room the Charges of the Extensions will be transferred to the Guest Charges and will be displayed to the Destination Room No.

UNBILLED CALL TRANSFER – TO ROOM

By using this option, it is possible to transfer any Not billed calls into Rooms. System will allow to transfer Not billed calls for account date only.

WAKE UP CALL

By using this option, it is possible to activate the wake up calls for any ROOM and Extension

Important Note: EPABX should have the facility to recognize the command sent by the system.

WINHMS provides the best call monitoring software for the hospitality industry and they extensive covers the features such as telephone calls billing, extension call billing, wakeup call, Call-barring.